Bug #2145
closed
Billable Utilization Calculation error Not calculated as per night session raised by beena.s@cloudthat.com
Added by Prarthit Mehta 6 months ago.
Updated 6 months ago.
Description
Description: The Session are not billed as per Night session My chat moderations are from 7:30PM to 3:30AM .Kindly help
Files
There is no error in calculation as night time calculation starts from 8.30pm. In the June there is only one GSI chat support plotted for 4 nights from 7.30pm to 3.30am which has correct calculation and the other GSI chat support is for only 4 hours in the night which is also calculated correctly. Attaching the screenshot for reference.
- Status changed from New to Closed
- Assignee changed from Imraan Pattan to Ritika Jain
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